From scattered knowledge to trusted answers.
Your team gets asked complex product and clinical questions every day – the kind you can’t get wrong in MedTech. Veridian gives them cited, verified answers traced to your approved content, version, and page. Go live in as little as two days.
Knowledge is everywhere.
But where are the answers when you need them?
Your product and clinical knowledge lives across dozens of systems – IFUs in one place, service bulletins in another, clinical studies buried in email. When your team needs an answer, they call HQ, phone-a-friend, dig through email threads, or wade through PDFs hoping to find the right version. And in MedTech, a “close enough” answer isn’t good enough.
Veridian provides governed knowledge.
Veridian connects to your existing documentation – IFUs, service bulletins, training decks, policies, CRM notes, clinical research, and more – continuously building a governed knowledge layer that your entire organization can trust. As your content evolves, Veridian stays current.
Every answer cited. Every boundary respected.
Cited to the source
Every answer traceable to document, version, page. Not synthesized from the web. Not hallucinated. Real provenance from your approved content.
Knows what it doesn't know
When Veridian can’t find a verified answer, it says so. No confident guesses. No plausible-sounding fabrications. Your team learns to trust it because it earns trust.
Compliance guardrails built in
Off-label use, unapproved claims, competitive messaging – automatically guarded by policy, not by prompt instructions or training alone. Communications are evaluated, flagged when needed, and blocked when they contradict policy.
Full audit trail
Every interaction, every answer, every source – logged, traceable, and ready for compliance review from day one. Not retrofitted. Not optional.
QuickCite Brief · Real answer, real citations, real lineage
Not just for reps. For your whole organization.
Start with your field reps, or roll it out across your entire organization. Veridian serves anyone who needs trusted, cited answers from your approved content.
Meets your team where they work.
Veridian isn’t another system to log into. It’s available everywhere your team already works.
Chat
Conversational interface, ask naturally
Web
Full desktop experience at HQ
Mobile
In the field, between meetings, in hospital hallways
Embedded
Inside your CRM, content tools, and existing workflows
Live in days. From your existing documentation.
No new content to create. No system to replace. No heavy IT lift.
Upload your docs
IFUs, clinical summaries, SOPs, bulletins, policies. Veridian ingests what you already have.
Configure governance
Set policies, boundaries, roles, and compliance rules. Define what’s approved and what’s off-limits.
Go live
Your team starts getting cited, governed answers. In as little as 2 days.
Expand
Add more content, more teams, more use cases. Or connect Frontline and Intelligence for the full platform.
Frequently asked questions.
Most MedTech teams are live in 2–4 weeks. The work is content connection, mapping, and verification – not custom development. Once your governed sources are connected and the verification step is complete, your sales, clinical, and service teams can start asking questions on day one.
ShakeIQ Veridian ingests the formats MedTech actually runs on – PDFs (IFUs, training, clinical), Word and PowerPoint, SharePoint and Box libraries, Veeva Vault, Microsoft Teams files, and structured product and pricing data. It treats version, ownership, and approval status as first-class metadata, so the system knows not just what a document says, but whether it’s the version legal signed off on.
Every answer ShakeIQ Veridian returns links to the exact source – document, version, and page. Reps see the citation inline; compliance and legal teams can audit any answer back to an approved source. If an underlying document is retired or updated, the trace updates automatically, so reps are never quoting a version that’s been superseded.
It says so. Unlike general-purpose AI tools that confidently generate plausible-sounding answers, ShakeIQ Veridian only answers from approved sources. If the answer isn’t in your governed knowledge base, it tells the rep, flags the gap, and routes the question to the right internal expert – so content gaps become signal your team can act on.
ShakeIQ Veridian re-indexes automatically when source content is updated, retired, or replaced. Answers always reflect the latest approved version. If a rep asked a question last week and the underlying IFU has since changed, asking again today returns the new answer, with a clear citation to the current version.
Yes – that’s the design point. Every answer is sourced, versioned, and traceable to an approved document, which means reps can quote it in an OR or cath lab with the same confidence as reading directly from the IFU. Compliance is built in, not bolted on – if a question crosses a line (off-label, unapproved indication), ShakeIQ Veridian declines and explains why.
See Veridian in action.
We’ll show you how Veridian works with your content, your policies, and your team’s real questions. Most organizations are answering real questions within days.