ShakeIQ Veridian

From scattered knowledge to trusted answers.

Your team gets asked complex product and clinical questions every day – the kind you can’t get wrong in MedTech. Veridian gives them cited, verified answers traced to your approved content, version, and page. Go live in as little as two days.

Knowledge is everywhere.
But where are the answers when you need them?

A person at a scattered desk surrounded by open journals, hand-written notes, and a laptop calendar — searching across multiple sources to find a single answer.

Your product and clinical knowledge lives across dozens of systems – IFUs in one place, service bulletins in another, clinical studies buried in email. When your team needs an answer, they call HQ, phone-a-friend, dig through email threads, or wade through PDFs hoping to find the right version. And in MedTech, a “close enough” answer isn’t good enough.

Veridian provides governed knowledge.

Veridian connects to your existing documentation – IFUs, service bulletins, training decks, policies, CRM notes, clinical research, and more – continuously building a governed knowledge layer that your entire organization can trust. As your content evolves, Veridian stays current.

Veridian flowchart showing how approved content becomes governed, cited answers

Every answer cited. Every boundary respected.

Cited to the source

Every answer traceable to document, version, page. Not synthesized from the web. Not hallucinated. Real provenance from your approved content.

Knows what it doesn't know

When Veridian can’t find a verified answer, it says so. No confident guesses. No plausible-sounding fabrications. Your team learns to trust it because it earns trust.

Compliance guardrails built in

Off-label use, unapproved claims, competitive messaging – automatically guarded by policy, not by prompt instructions or training alone. Communications are evaluated, flagged when needed, and blocked when they contradict policy.

Full audit trail

Every interaction, every answer, every source – logged, traceable, and ready for compliance review from day one. Not retrofitted. Not optional.

QuickCite Brief showing a real answer with citations and lineage

QuickCite Brief · Real answer, real citations, real lineage

Not just for reps. For your whole organization.

Start with your field reps, or roll it out across your entire organization. Veridian serves anyone who needs trusted, cited answers from your approved content.

Field Sales
"What's the latest reimbursement guidance for the X200?"
Clinical Specialists
"Walk me through the contraindications for this device in elderly patients."
Service Engineers
"What's the troubleshooting protocol for error code 4.2.1?"
Marketing
"What clinical claims are approved for the new product launch?"
Medical Affairs
"Summarize the key findings from the latest clinical trial."
Compliance
"Has this messaging been reviewed and approved for external use?"

Meets your team where they work.

Veridian isn’t another system to log into. It’s available everywhere your team already works.

Chat

Conversational interface, ask naturally

Web

Full desktop experience at HQ

Mobile

In the field, between meetings, in hospital hallways

Embedded

Inside your CRM, content tools, and existing workflows

Live in days. From your existing documentation.

No new content to create. No system to replace. No heavy IT lift.

Upload your docs

IFUs, clinical summaries, SOPs, bulletins, policies. Veridian ingests what you already have.

Configure governance

Set policies, boundaries, roles, and compliance rules. Define what’s approved and what’s off-limits.

Go live

Your team starts getting cited, governed answers. In as little as 2 days.

Expand

Add more content, more teams, more use cases. Or connect Frontline and Intelligence for the full platform.

See Veridian in action.

We’ll show you how Veridian works with your content, your policies, and your team’s real questions. Most organizations are answering real questions within days.